There are some products that we don't take back. Check our Returns Policy for more details.

Due to current restrictions, we are only able to accept Click & Collect returns online. You can return an item using the steps below:

I. Request a return online

  1. Go to Order History in My Account, select the products you want to return and place a return request. Please fill the return slip included in your delivery or order confirmation email.
  2. Wrap and seal your products in their original packaging or call us at 8000-1271 if you no longer have it or need any kind of help.
  3. Our courier partner will get in touch with you to schedule a pick-up. Hand over your returns and they’ll give you an acknowledgement receipt.
  4. We’ll check your returns and credit your refund to your card, bank account or PayPal account within 4-15 days.

II. Call for a pick-up

  1. Wrap and seal your products in their original packaging or call us at 8000-1271 if you no longer have it or need any kind of help.
  2. Call us on 8000-1271 to schedule a pick-up time and location.
  3. Our courier partner will get in touch with you to schedule a pick-up. Hand over your returns and they’ll give you an acknowledgement receipt.
  4. We’ll check your returns and credit your refund to your card, bank account or PayPal account within 4-15 days.

Don’t forget to check our returns policy for a list of products that you cannot return.